Law Firm IT Support in Durham
Law Firm IT Support in Durham
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Practical IT and Cybersecurity Help for Solo & Small Law Firms
Helmlight Consulting provides technology and cybersecurity help for solo attorneys and small law firms in Durham and Durham County.
Whether you are dealing with a specific technology problem, trying to improve your firm’s security, or simply need someone to help make sense of how your systems fit together, Helmlight provides practical help without requiring an ongoing IT contract.
Technology Problems Helmlight Can Help With
Technology Problems Helmlight Can Help With
Small law firms depend on technology every day, but they do not always have dedicated IT staff available when something goes wrong.
Helmlight can help with:
Microsoft 365 and Google Workspace
Email and account security
Multi-factor authentication and passkeys
Computers and device security
File storage and document organization
Backups and recovery
Wi-Fi and remote-work issues
Employee onboarding and offboarding
Phishing and email-security concerns
Technology troubleshooting
Cybersecurity reviews and improvements
Questions about how your firm’s technology should be configured
IT Help Without an Ongoing Contract
IT Help Without an Ongoing Contract
Not every law firm needs a traditional managed IT provider.
Sometimes you just need someone to solve a problem, review a configuration, help improve security, or explain what needs attention.
Helmlight offers one-time projects and after-hours technology support so you can get help when you need it without committing to a long-term service agreement.
How Helmlight Works
How Helmlight Works
1. Tell me what’s going on
1. Tell me what’s going on
You do not need to diagnose the problem before contacting Helmlight. Describe what is happening, what you are concerned about, or what you would like to improve.
2. We determine the right next step
2. We determine the right next step
Some issues can be handled as straightforward technology support. Others may benefit from a more structured review or project.
3. We schedule the work
3. We schedule the work
Helmlight primarily provides evening and weekend support, making it easier to address technology issues without disrupting the workday.
4. We work through the problem
4. We work through the problem
The goal is practical: understand the issue, address what needs attention, and make sure you know what was changed and why.
Technology and Cybersecurity Services for Law Firms
Technology and Cybersecurity Services for Law Firms
Depending on what your firm needs, Helmlight can provide:
After-Hours Technology Support
After-Hours Technology Support
Help with specific computer, software, account, connectivity, and technology problems.
Beacon
Beacon
A focused technology review for firms that know something is not working well but are not sure where the problem is.
Foundation
Foundation
Help establishing basic technology and cybersecurity protections for a solo or small law firm.
Essentials
Essentials
A broader technology and cybersecurity improvement project for firms that need multiple areas reviewed and strengthened.
Secure+
Secure+
A deeper cybersecurity review and improvement project for firms that want to go beyond the basics.
Built for Small Law Firms
Built for Small Law Firms
Law firms have technology concerns that other small businesses do not always face.
Client confidentiality, remote work, document storage, email security, account access, backups, and employee transitions can all create risks when nobody is clearly responsible for the technology behind them.
Helmlight focuses on practical technology and cybersecurity help for solo attorneys and small law firms, with recommendations informed by the professional responsibility lawyers have to protect client information.
Serving Law Firms in Durham
Serving Law Firms in Durham
Helmlight Consulting works with solo attorneys and small law firms in Durham and the surrounding Triangle area.
Most technology and cybersecurity work can be handled remotely. When appropriate, local on-site assistance may also be available.
Other Areas We Serve:
Other Areas We Serve:
Not Sure What Kind of Help You Need?
Not Sure What Kind of Help You Need?
You do not need to choose a package before contacting Helmlight.
Tell me what is happening at your firm, and we can determine the most appropriate next step.
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